Consumer issues in French speaking Switzerland – from Head lice lotion to Chicken nuggets.

Consumer issues in Switzerland – from head lice lotion to chicken nuggets. Plus, an appeal for winter clothes for asylum seekers, drop off in Nyon and Gland.

If you are interested in consumer issues here in French speaking Switzerland and want to know more about the products and services you buy and use, then Living in Nyon can recommend two excellent sources of information. The first is “Bon A Savoir” (Good to Know) –  a monthly magazine which can be found in many newsagents including Naville.

At just CHF 4.50 it’s packed with info and tests on products. November’s issue tested 8 different bottles of head lice lotion and produced a graph with its results. See here.

Also in this month’s issue are tests on the dried fruit that can be found for sale in main supermarkets. These fruits were checked for their pesticide and preservative content, provenance, cost per 100g etc. The results are surprising!

Not all of the tests are not available online, you have to subscribe or buy the magazine to see all the results. However the savings to be found in some of the magazine’s comparative testings on products such as  health insurance premiums, and telephone charges more than make up for the purchase price!  Even if your French is quite basic, you should be able to understand the tests and their results.

Bon a Savoir

A Bon Entendeur (ABE) is a television programme produced by RTS TV and broadcast on a Tuesday night and this also covers consumer issues  ranging from an analysis of the actual meat content in the chicken nuggets that are sold in shops and fast food outlets, to the maze of “packages” offered by telephone and internet companies to consumers.  See a programme from the 14th October here

Mens clothing and toiletries required for asylum seekers in Gland 

 EVAM, the (Etablissement Vaudois D’accueil des Migrants) in Gland has put out an urgent appeal for warm coats,  jackets,  jeans,  trousers , belts,  shoes (all kinds), socks,  gloves,  woolly hats,  scarves,  back-packs, hold-alls,  bath towels (all sizes) and toiletries for the male asylum seekers currently in the Gland reception centre and waiting a decision on their future.  At this stage of their asylum application, the men are not allowed to work unless their application status changes. Further info here

Clothes can be dropped off at the following places.

1. Nyon: Centre Horizons, Maison de Paroisse, ch. des Eules.  Bin at door.

2. Gland: Chapelle Catholique, chemin de l’Abbaye, go down steps on left – bin

For further info on the work of EVAM see their frequently asked questions page on their website here. 

A New York concept in Nyon – Healthy take away food from Falaque


A New York concept in Nyon – Healthy take away food from Falaque

When Sharin Hossain first moved to Vaud in 2006 she was surprised at how difficult it was to get a healthy takeaway or delivery service in the area. Having previously lived in New York, she was used to the convenience and choice of dial up food delivery services. Finding nothing similar here, Sharin spotted a gap in the market and set about creating her own take-away business. She prepared a healthy selection of Bangladeshi dishes cooked in her own kitchen in the village of Crans, her husband handled the deliveries and the Falaque business was born.


After quickly acquiring a loyal customer base for these home-made meals, she knew she was on to a winner. She offered, every Friday, a full dinner with a starter, main, vegetable, rice and dessert, all delivered to the customer’s home. The idea worked so well and the food itself was so highly praised, she knew that the next logical step would be to open a small take away / restaurant in the local area.

A fresh and modern look for fresh and modern food

So she went on the hunt for premises. After a long wait and a few hiccups along the way, Sharin finally found the perfect location in Nyon at the south end of Place Perdtemps. She commissioned a local architect to redesign the space and gave them the brief of turning the place into a modern eatery.


“The last thing I wanted was a place with clichéd Indian statues and objects everywhere. I wanted the look to reflect the food which is fresh and fun. Plus, I won’t always be preparing Bengali/Indian food all the time, although my roots lie in Bengali cooking, there will be occasions when I will try other types of international cuisines”.


Photo above: Sharin in the kitchen in view from the restaurant

Sharin also put in a request for an open hatch to be visible from the restaurant itself so customers could see both Sharin and her kitchen staff preparing and cooking the meals in the kitchen beyond.


Another satisfied customer!

Sharin’s reputation at providing delicious food cooked at home has now continued at the restaurant and customers trust her to provide a variety of interesting and menus each day. Customers who order a meal are now given the option of an “express” meal, a “sports” meal or a “fun” meal with a simple, basic pricing structure. Falaque has now become an institution in the area and it has received a lot of praise and happy customers judging by its Facebook page. Living in Nyon has sampled the food, and can highly recommend it! Try it for yourself!

New customers get a discount on their first order and home deliveries on a Monday and Tuesday are free. Falaque is open every day apart from Sunday.

The choice of tasty menus for each day and for the entire week are posted on the website, vegetarian options are always available.  For full details see here



Reminder – late night shopping in Nyon tonight until 22:00

If you haven’t done your Christmas shopping yet, then you can take advantage of “Les Nocturnes” late night shopping in Nyon tonight (the 20th December) until 22:00.   Plus on Sunday, small family shops will be open in the town between 10:00 and 18:00.

Shop window





Where to buy a turkey for Christmas and late night shopping in Nyon

Throughout the year Living in Nyon receives many local retail questions and particularly in December on where to by a turkey for Christmas.

Most large supermarkets and the Manor supermarket in Chavanne centre sell turkeys (turkey/une dinde in French), however, Living in Nyon’s favourite place to shop is the Marc Deblue butcher in the centre of Nyon. Their meats and products are always of excellent locally sourced quality, they sell lard grillé too, (smoked bacon) which is always a hit with its British customers. Plus, the staff in this shop and the owner of course are very friendly! See a review here on Yelp by a customer from Austin, Texas.

Butcher 1

The shop itself has been hidden away somewhat recently whilst there has been construction of the new Mcdonalds extension next door,  but they have always been open for business, so give them a try!  If you want to buy a turkey, you need to order it  in advance, just decide how many kilos you want , leave your name and it should be ready to pick up on the day you want.

Address: Rue de la Gare 22, 1260 Nyon.  Téléphone :0 22 361 28 04

Butcher 2

Friendly Pierre in the Deblue butcher

Butcher 3

Late night shopping in Nyon and Sunday opening

There will be two late night (nocturnes) shopping days in Nyon over the Christmas period, on Friday 20th and Monday 23rd December, the shops will be open on those days until 22:00. On Sunday 22nd December, local family run shops will be open in Nyon from 10:00 to 18:00


Mother’s Day on Sunday – Present Idea – Gardens Show in Coppet

On Sunday 11th May it is “Mother’s Day” in Switzerland. If you are looking for  present ideas, it’s worth visiting the small but interesting shop down at the Rive in Nyon called “Continents Apart”. This shops sells handmade jewellery, much of it made by Deborah Willis, the owner of the shop. Deborah travels to Asia to source original stones and jewellery items, and returns to Switzerland and reworks it to create one-off pieces, necklaces, bracelets etc. She also imports beautiful, brightly coloured necklaces made out of  vegetable ivory. These are created by two families living in Ecuador, the sale of these necklaces helps to fund the education of their children. Prices for the necklaces and other goods in the shop are very reasonable and the shop is open at the weekend including Sunday!

Continents Apart is at Rue de Rive  48  in Nyon. Tel 022 361 -6700

Photos below – gift ideas

Earrings and rings

Nyon sailing club - Continent apart 022

Necklaces made out of vegetable ivory

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Vegetable ivory in its original form (husk in photo below)

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Suede bags for sale Nyon sailing club - Continent apart 025

More jewellry

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 The shop down at the Rive in Nyon (just around the corner from the very popular Italian ice cream shop)

Nyon sailing club - Continent apart 032

 Jardins en Fête

On Friday 10th, Saturday 11th and Sunday 12th May, the Jardins en Fête gardening and flower show will be held in the grounds of at the Château de Coppet.  There are lots of lovely gardens on show, and in competition. The event is also host to garden designers, garden retailers and lots more, see website here. There will be food and refreshments served at the fête.  Opening times Friday 10:00 to 19:00, Saturday and Sunday 10:00 to 18:00.   See articles and photos here from a previous year on Living in Nyon.